FAQs for Patients

Call & Cure is an online platform for patients and doctors for online video/ audio consultations. .

Consultation totally secure and only shared between the doctor and the patient. There is nothing more important to us than keeping your data secure.

Consultation fees are decided by the respective doctors. We have no control on the pricing.

Yes. All the doctors associated with Call and Cure are certified doctors and licensed to practice medicine. All the doctors profiles and medical licenses are verified manually. Only on successful verification process their profiles are made LIVE.

Call and cure is accessible to patients 24x7, however individual doctors are subject to their stated availability.

Our doctors will give you the required medical opinion. This will help you identify next steps which may include prescription or diagnostics tests or an advise.

Yes, simply reach out to us on support, and we’ll refund your money after checking reason with the doctor.

As per MCI guidelines, there are no restrictions on consulting with a doctor online. Call and cure provides facility to patient and doctor to connect with each other. It allows patients and doctors to interact at their own convenience. Although we do recommend patients to not consult online for emergency cases.

It is up to the doctor to recommend the best treatment. However, if necessary, our doctor will prescribe the necessary prescription to you and you shall receive this via email/ message.

No, all you need is a smart phone.The device must have a reliable internet connection and a camera for video chat.

Please send an email to "callandcure@gmail.com" and we will respond back to you on the same.